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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Brown

September 28, 2026

5  out of  5
rating by Jordan Brown
"Very helpful!"
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Casandra Roberts

September 24, 2026

5  out of  5
rating by Casandra Roberts
"Always quick and convenient"
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Dead poolx2664 fn

September 24, 2026

5  out of  5
rating by Dead poolx2664 fn
"Office is very responsive and always helpful. They are great at finding ways to lower your rate and save you money."
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cyber bot

September 24, 2026

5  out of  5
rating by cyber bot
"Excellent customer service, every time im in here I get the right answer and friendly help. Would highly recommend to come here and work with them"
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Jaeda Decker

September 23, 2026

5  out of  5
rating by Jaeda Decker
"Great communication! Genuinely wants to help and make things easier!"
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donna pratt

September 23, 2026

5  out of  5
rating by donna pratt
"Wonderful customer service!!"
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Jesus Fuentes

September 19, 2026

5  out of  5
rating by Jesus Fuentes
"Was searching around for less expensive insurance and was recommended to Lorena Mendez State Farm Insurance. Lorena and her staff were very helpful. Experienced and very knowledgeable, making the process easy and getting quotes back to me quickly. The quotes were very competitive and lower than my current insurance, saving me a substantial amount with my different insurance needs."
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Marissa Berg

September 18, 2026

5  out of  5
rating by Marissa Berg
"Great customer service, affordable rates, !!!!! Lorena is amazing she goes above and beyond to make sure you’re getting good coverage. I will be recommending everyone to go see her."
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stephannie estrada

September 17, 2026

5  out of  5
rating by stephannie estrada
"Both Jemma and Lorena worked hard to solve my issues and both very sweet. Hope you keep them in this office for a long time. Lorena did her best on 9/16 but get it done. Jemima was able to solve the problem. As I said both worked hard."
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Sheri Stafford

September 17, 2026

5  out of  5
rating by Sheri Stafford
"Very helpful"
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Lauren Bowker

September 17, 2026

5  out of  5
rating by Lauren Bowker
"Lorena and her team are a GREAT addition to our community! Not only did they cut my auto rates in half for the same coverage, they also give back to the community! 100% recommend to family and friends."
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Jason Easton

September 17, 2026

5  out of  5
rating by Jason Easton
"Our family is deeply grateful to Lorena and her outstanding team. They are wonderful guides who help us make excellent insurance choices tailored to both our current needs and long-term future."
We responded:
"Hello Jason, I am glad that my team and I met your expectations for your auto, home and life insurance needs. Thank you for your trust, and your business!

-Lorena "
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Martin Navarro

September 17, 2026

5  out of  5
rating by Martin Navarro
"Highly recommended! Lorena is the best insurance agent. She's very attentive and truly dedicated to serving people. Definitely recommend her!"
We responded:
"Hello Martin, I agree with you, I am the best Insurance agent! I love serving my community and making sure they are protected adequately for life's unexpected events. Thank you for trusting me with your auto and home insurance!

-Lorena "
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Lexie Reyes

September 15, 2026

5  out of  5
rating by Lexie Reyes
"I had such a great experience with Lorena Mendez – State Farm Insurance Agent! Lorena was so kind, helpful, and amazing throughout the entire process. She took the time to explain everything very clearly and made sure I understood all the details before moving forward. I really appreciated how patient and thorough she was.
I highly recommend coming to Lorena for your insurance needs. She truly cares about her customers and provides excellent service ☺️"
We responded:
"Hey Lexie, it was a pleasure getting to know you and making sure you are covered adequately on your auto and life insurance! Congratulations again on your beautiful car, that is an amazing accomplishment!

-Lorena "
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Darcy Haughian

September 11, 2026

5  out of  5
rating by Darcy Haughian
"Very helpful and nice to work with! A prompt response to my call and questions"
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Ruth Ibarra

September 9, 2026

5  out of  5
rating by Ruth Ibarra
"I’m so thankful for to have lorena as my insurance agent! Not only does she care for my car insurance but I also trust her with my home and my life insurance! She always answers my messages or calls and is very kind and quick to all my questions! Thank you so much for having my back and my families!❤️"
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Harley Herz

September 9, 2026

5  out of  5
rating by Harley Herz
"Got locked out of my account unexpectedly and didn’t know why. After reaching out I got a very timely response and the help I needed. As well as amazing customer service skills. Overall great experience!"
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john davidson

September 8, 2026

5  out of  5
rating by john davidson
"I highly recommend Lorena Mendez at State Farm! Lorena did an outstanding job helping me get auto insurance for my new truck. She took the time to make sure I understood my coverage and helped me get everything taken care of quickly. It’s refreshing to work with someone who truly cares about providing great customer service. I really appreciate Lorena’s help and would highly recommend her to anyone looking for a great insurance agent. Thank you, Lorena, for doing such a great job."
We responded:
"Hey John,

I am glad you appreciated my customer service. In a world where we are losing human interaction, I strive to make sure my customers know I will be available to assist them as their local Insurance Agent. Thank you immensely for such heartwarming review, it makes my job worth it!!


-Lorena Mendez"
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Leandra Brossard

September 7, 2026

5  out of  5
rating by Leandra Brossard
"I cannot recommend this place enough! Dealing with insurance is something I dread but as soon as I walked in the door was was greeted with warmth, kindness and exactly the answers I needed!

I had received a letter telling me I would be losing some coverage and I had forgotten to bring it with me, but I stopped in anyway and Lorena was able to look up my mystery and reenroll me immediately as well as reassure me that all of my current coverage was intact and unchanged. She was calm, confident and knowledgeable, and as someone with crippling anxiety it was so reassuring to be given simple, clear answers to questions I was afraid to ask.

Corporate keeps trying to force us to a branch in another town further away and every time they do we demand to be returned to this office where we know we can walk it and talk to a real human who will give us the help and the answers we need so we can get on with our day!"
We responded:
"Hello Leandra, thank you so much for such heartfelt review, we appreciate your business and will continue to be your good neighbor anytime you need us for your auto, home or life insurance! It was a pleasure to meet you in person!

-Lorena "
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Vanessa Martinez

September 6, 2026

5  out of  5
rating by Vanessa Martinez
"Lorena and her team have been great in answering all my questions and concerns. They have provided me with all the help and resources I’ve needed. Great customer service, attention to detail, and friendly. You will not be disappointed!"
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David Halstead

September 5, 2026

5  out of  5
rating by David Halstead
"Above and beyond. Connects with her clients personally and seeks out the best options for them. She even saved me a bunch of money on both cars and my home."
We responded:
"Hey David, thank you for the great review! I am so happy I was able to connect and helped you find the best options, especially saving you money on both cars and your home. I hope you get some much-needed rest this Labor Day weekend!

That is a nice picture of the Camaro, see you soon!

-Lorena "
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Anne Laue

September 3, 2026

5  out of  5
rating by Anne Laue
"Very helpful, patient, and accomodating! Thank you!"
We responded:
"Hello Anne, thank you for great review, we value your business and will continue to serve our community with all their insurance needs for auto, home, life and health insurance!

-Lorena "
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Michael Lassiter

September 2, 2026

5  out of  5
rating by Michael Lassiter
"Lorena and her Team are amazing. I received excellent customer service the the best rates of any company. 100% will be sticking with them for all my insurance needs."
We responded:
"Hey Michael, it was a pleasure getting to know you, thank you for trusting our office with your auto and life insurance needs.

-Lorena "
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fernando maldonado

August 17, 2026

5  out of  5
rating by fernando maldonado
"Very knowledgeable, helpful and polite and patient with the questions that I had."
We responded:
"Hello Fernando,

Thank you for also having patience with our team during the transition of Keith retiring, we value your business and look forward to keeping helping with all your insurance and financial needs.

-Lorena "
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Monica Verdin

August 15, 2026

5  out of  5
rating by Monica Verdin
"Lorena Mendez has been my insurance agent for many years, and I can honestly say that she has consistently provided exceptional service. She is professional, knowledgeable, kind, and genuinely cares about her clients. Whenever I have had questions or needed assistance with my policy, she has always been available and willing to help.

Recently, I needed to use my insurance, Julia Medina at this agency was very helpful, she made the entire process much easier and less stressful. She was patient, responsive, and made sure I understood everything along the way. It is reassuring to know that I have someone I can count on when I need help, especially during situations that can otherwise feel overwhelming.

I am very grateful to have an insurance agent I can trust and feel comfortable reaching out to whenever I need assistance. I highly recommend her to anyone looking for an insurance professional who is dependable, caring, and truly goes above and beyond for her clients."
We responded:
"Hey Monica ,

Thank you trusting your sisters to take care of all your insurance (auto ,home, life, motorcycle, health) needs for the past 16 years, we appreciate your support!

-Lorena"